Nest Camera Help Plz lol

[TD7]

Why is my nest camera staying on 1% when its been charging for atleast an hr

[MplsCustomer]

@TD7 

Is the camera dismounted, with the USB cord seated tightly in the bottom of the camera, and with the charging cord feeding towards the FRONT of the camera?  Is the status light white, indicating it's charging?

[MaarenSecond]

Did you use the correct cable? Did you try plugging it in somewhere else?

[EdmondB]

Hey TD7, 

I'd like to jump in here and check if you've seen MplsCustomer's response. Let us know if you need more help by replying to this thread.

@MaarenSecond, thanks for the help. 

Regards,
EdmondB

[EdmondB]

Hey everyone
 

I just wanted to follow up and see if the steps above work. Let me know if you have any additional questions from here.

Thanks,
Edmond

[EdmondB]

Hi there,

Please let me know if you have other questions or concerns as I will be locking this after 24 hours. Feel free to start a new thread and we'll be happy to help.

Best,
Edmond