12-31-2023 10:25 AM
Hi Fellow Nest camera users,
I've had my cameras for more than 5 years and I love it. Currently I can go back 10 days to record events. I wish we could go back in time 6 months ago. Is this possible? I would be willing to pay extra to get this feature.
01-03-2024 05:33 PM
Hi Zachsmom,
Thanks for reaching out to the Community. I’d be glad to help you with your question.
While there isn’t a service that allows you to go back up to 6 months, there is a paid subscription service, Nest Aware, that helps you stay informed on important events at your home with more video history and intelligent alerts, such as familiar face detection and sounding sense, across the Nest cameras, speakers, and displays in your home.
You can choose from two plans:
You can check out this guide to learn more about what you get with a Nest Aware subscription.
I hope that helps.
All the best,
Lance
09-27-2024 09:20 AM
There was a crime committed 6 months ago and I need to retrieve my video history from that time. Do I need to have a court subpoena that from your company in order to get it?