Nest Doorbell Chime (interior)

[dmcjgarman]

A little over a year ago, we had a lightning strike a few houses down from our and since that time, the interior doorbell chime has not worked.  This morning I removed it and hooked the wiring back up to just the doorbell that came with the house and it still works when the button is pressed outside.  I've been trying to find replacement parts online to see if I could get the interior chime replaced, but am unable to find anything.  I don't want to buy a whole new doorbell - is it possible to get replacement parts?

[dmcjgarman]

I should also state that the Nest app never notified me when the doorbell was pressed either, so it seems like the interior chime/disc looking thing needs replaced.

[Lance_L]

Hi dmcjgarman,

Thanks for reaching out to the Community. Help’s here. I need additional information from you that would be best shared privately. I’m sharing a link to a form for you to fill out so we can look into this further. This form is only meant for you to use, so let me know once you’re done.

Best,

Lance

[dmcjgarman]

Lance, I just filled out and submitted the form.

[Markjosephp]

Hello everyone,

Good start, Lance! Thanks for the help.

@dmcjgarman, thanks for completing the form; we have received it. Soon, a member of our senior support team will contact you via email. So please keep an eye out for it in your inbox and continue the conversation there.

For any future questions or concerns, feel free to start a new thread.

Regards,
Mark