Nest Doorbell Stopped Alerting on Google Assistant Devices

[Nroskill]

I have a Google Nest doorbell, a Google Home device, and several Google Assistant enabled devices (Sonos) throughout our home. When the Nest doorbell is pressed, I get the alert on my phone and it used to notify audibly on all the Google assistants with the visitor notification. The notification settings have not changed. The devices all on the same network, we’re using the Google Home app, and all have proper notifications set up in the Google Home app. The notifications just stopped on all Google Assistants (but phone still gets them) a couple of weeks ago to our knowledge (we don’t use the bell often). I've looked online but can’t seem to find a solution to fix the problem. Can anyone help? Many thanks.

[sasmue89a]

If the notifications on your Google Assistant devices suddenly stopped working a couple of weeks ago, it's possible that there was a software or network issue that caused the problem. Here are a few things you can try to troubleshoot the issue:
Check the settings on your Google Assistant device: Make sure that notifications are enabled on your Google Assistant device. To do this, open the Google Home app on your smartphone, select the device in question, and go to the settings. Ensure that the "Notifications" option is turned on.
Check the internet connection: A poor internet connection or network outage could be the cause of the issue. Make sure that your Google Assistant device is connected to the internet and has a strong signal.
Restart the device: Try restarting your Google Assistant device by unplugging it from the power source and plugging it back in. This can often resolve issues with the device.
Check for software updates: Make sure that your Google Assistant device is running the latest software version. To check for updates, open the Google Home app, select the device, and go to the settings. Then, select "Device information" and "Software version." If an update is available, download and install it.

[janthadeus]

Hi folks,

Nroskill, checking in — have you tried the suggested steps provided by sasmue89a? If so, how did it go? Let me know if you need more help.

I appreciate your help here, sasmue89a!
 

Thanks,

JT

[janthadeus]

Hey Nroskill,

It's me again. I want to check if you still need help. Don't hesitate to reach back if you do. 

Regards,

JT

[janthadeus]

Hi there,

Just checking in to make sure that you saw my response. I'll be locking this thread if I won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

JT