09-12-2023 08:34 PM
Hi,
I recently purchased a Nest Hub (2nd Gen). I was able to get my Wyze camera to show on the nest hub, but there is no sound for my Wyze Cams. I have a total of (3) Wyze Cams. I have (2) original Wyze Cams and (1) Wyze Cam v3. The (2) original Wyze Cams only shows the video but doesn't have sound. The Wyze Cam V3 has both video and sound.
How do I resolve this so my (2) original Wyze Cams have sound?
Thanks you!
09-16-2023 01:21 PM
Hi Jayzilla711,
Thanks for reaching out. I know how it feels when something isn’t working as it should. Are you getting the same result when you try the Google Home app and the Wyze app? Let’s try to refresh your devices and observe if it makes a difference. First, reboot your Wi-Fi router, and once the network is back up, do the same thing to your two original Wyze cams and Google Nest Hub (2nd gen).
Regards,
Juni