09-29-2022 07:05 PM
Nest Protect will not connect to WiFi D-Link DIR-882 router if set security to WAP2/WAP3.
So they do not support WAP2?
I have 4 of them all the same.
Model: Topaz 2.7
Software 3.4.1rc1
09-29-2022 08:05 PM
That is correct.
The Nest Protect does not support the newer WAP3 protocol, they also only support the 2.4 GHz band
09-29-2022 08:50 PM
But it's set to two and three, not just WAP3 and it's not connecting.
10-06-2022 01:45 PM
Hello folks,
I'm sorry for the late response. I wanted to stop by and see how I could help.
@Patrick_Caezza, thanks for giving assistance.
@Tanquen, In addition to the above, Nest Protects are only compatible with WPA2 Wi-Fi security on the 2.4 GHz channel. You can check these Nest Protect technical specifications and Update Wi-Fi network and router settings links for more details. Also, here's additional setup link.
Please let me know if that helps.
Thanks,
Mark
10-09-2022 04:45 PM
Hey folks,
@Tanquen chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have more questions in mind.
@Markjosephp and @Patrick_Caezza I appreciate your helpful response.
Regards,
Emerson
10-12-2022 07:28 AM
Hello Tanquen,
We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.
Thanks for the help here, Patrick_Caezza, Mark, and Emerson.
Regards,
Jennifer