Nest Wifi Pro Installation

[Gilwalt64]

I have an ATT BGW320 fiber optic router gateway and I can't seem to get the Nest wifi pro to work. Is there some settings that need to be modified in the ATT router gateway?

[David_K]

Welcome to the community Gilwalt64! You need to turn on something called IP passthrough. For the "Passthrough Fixed MAC Address" setting, you need to select your primary Nest Wifi Pro router.

How to configure your AT&T modem for use with a 3rd party router – Sonic

We would also recommend disabling the Wifi being broadcast by your ATT router to avoid issues.

[LovelyM]

Hello everyone,

@David_K, I'm grateful for your assistance.

@Gilwalt64, thanks for posting. Have you tried the troubleshooting steps that davidking suggested? Let me know if that did the trick or not, so we can try something else. 

Thanks,
Lovely

[LovelyM]

Hi Gilwalt64,

Checking in should you have any concerns or questions you need help with. Let us know by replying to this thread. 

Cheers,
Lovely

[LovelyM]

Hey Gilwalt64, 

Due to inactivity, I'll go ahead and lock this thread in the next 24 hours. I'd be glad to help you further, so if you still need assistance, feel free to start a new thread.

Best regards,
Lovely