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Nest cam A0066

Bigrobv50
Community Member

I have a nest lab A0066 camera there is no reset button on it. Can’t find out how to reset it. All so my phone number has changed and can’t access my account. Any help would help. Thanks 

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Bigrobv50 

Supposedly, "There is no factory reset button on Nest Cam Indoor, Nest Cam Outdoor, or Dropcam. To reset one of these cameras, simply remove it from your account."

https://support.google.com/googlenest/answer/9252162?hl=en#zippy=%2Cnest-cam-or-dropcam

I don't have any pointers for how to access your account; I'm just another Google Nests customer.  Usually, when changing a phone number you need to temporarily turn off 2-factor authentication before changing the number.

 

EmersonB
Community Specialist
Community Specialist

Hello everyone, 

@Bigrobv50 thanks for reaching out. Were you able to read the information and check the link shared above? In case you have an update, you know where to find us.

 

Keep us posted.

 

I appreciate your answer, MplsCustomer.
 
Best,
Emerson

EmersonB
Community Specialist
Community Specialist

Hi Bigrobv50,

I'm dropping by to ensure that everything is covered here. I hope that the information sheds some light on the issue. If you have other questions and concerns, feel free to let me know.
 
Best,
Emerson

EmersonB
Community Specialist
Community Specialist

Hey Bigrobv50,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Emerson