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Nest cameras 2step verification issue

Mvp22
Community Member

I change my phone number so when I do the two step verification the code is being sent to my old number how do I go around this thank you 

5 REPLIES 5

RXShorty
Gold Product Expert
Gold Product Expert

Hi @Mvp22 

Are using the Nest app or the Google Home App?
Check out THIS link to see if this helps.

MplsCustomer
Bronze
Bronze

@Mvp22 

Google's recommendation is to temporarily turn off two-step verification before changing phone numbers, and then turn it back afterwards.

janthadeus
Community Specialist
Community Specialist

Hi folks,

 

Checking in should you still have further questions here. Let us know by replying to this thread.
 

I appreciate your help here, RXShorty and MplsCustomer.
 

Thanks,

JT

Dan_A
Community Specialist
Community Specialist

Hello everyone,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hello again,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Thanks,

Dan