Nest doorbell stuck on zoom

[Ceemee]

Doorbell is stuck on zoom in

ive tried to reset, its not on enhancement either it just wont zoom back out 

[catheryn]

Hi @Ceemee,

Thanks for reaching out to the community. 

I understand your frustration with the doorbell view and the inconvenience this may be causing. In order to provide you with the right steps, please let me know:

• What type of doorbell do you have? (Nest Hello, Wired 2nd gen or Battery)
• Which app do you use to check it? (Google Home or Nest)
• When did the issue start?

In the meantime, you might try these quick fixes:

• Pinch in/out on your phone's screen to adjust the zoom.
• Turn your phone to landscape mode for a wider view.

I'll be ready to assist you further once I have this information.

Best,

Catheryn