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Nest hub 2gen

gra2266
Community Member

‎12-21-2024 04:27 AM

Witam w momencie gdy chcę zresetować to po resetacji i każe od nowa resetować Google nest hub 2gen .

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1 REPLY 1

jenniffert
Community Specialist
Community Specialist

‎12-25-2024 11:38 AM

 

Hi gra2266,

 

Thanks for reaching out here in the community! I'm sorry to hear that when you reset the Nest Hub 2nd Gen, you receive the message indicating that you need to do it again. I'm here to help!

To better investigate the inconvenience, I'd like to ask the following:

  • When did the inconvenience first occur?
  • Did you see any LED lights?
  • Did you unplug the device, or was there a power outage shortly while you were performing the reset process?
  • Can you describe the steps you followed when performing a reset on your Nest Hub?
  • Is the Nest Hub connected with the original power adapter that came in the box?

Please keep me posted.

 

Best regards,

Jenniffer

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