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Nest mini WiFi connection issue

0pankajkumar
Community Member

I have connected it previously using SSID & password with my previous internet provider.

This new internet provider has open wifi. i.e no SSID & passwords are asked while connecting to wifi. 

But a webform pops in my phone browser which asks username & password in their homepage. That's how I connect my phone & laptop to this WiFi.

How can nest mini connect to such connections?

4 REPLIES 4

LovelyM
Community Specialist
Community Specialist

Hi 0pankajkumar,

 

Thanks for reaching out to the Google Nest Community.

Your current ISP is providing you with a network commonly known as a Captive Portal which routes you to an authentication page to sign and accept its terms and conditions before you can connect — pretty common in places like hotels, malls, airports, and coffee shops. However, this network is incompatible with Google Nest and Home devices. 

You can attempt to set up your Google Nest speaker using a captive portal if you’re able to add the MAC address directly to the router. In most cases, you'll need permission from the network administrator. Note: This workaround is not guaranteed to work.

Hope this answers your question.

Best,
Lovely
 

Muddi
Community Specialist
Community Specialist

Hi there,

 

I hope we were able to answer your question with the info provided by @LovelyM. If you have additional questions, feel free to respond to this thread and we'd be happy to further assist you.

 

Cheers,

Muddi

0pankajkumar
Community Member

Looks like I m out of options then 

Muddi
Community Specialist
Community Specialist

Hey 0pankajkumar,

 

Another option now is to use a mobile hotspot, but this is a temporary solution because the internet will depends how strong your network signal is. For this set up you will need two mobile devices (one will serve as a router and the other to be used to set up your Google Nest Mini).

 

Let us know if we can help you with anything. Otherwise, we'll be closing the thread after 24 hours.

 

Cheers,

Muddi