Nest mini glitching even after reset.

DivyakumariK
Community Member

Hi,

My Nest mini was working well for 2 years. It has recently been going into "hmm, there has been a glitch, please try again later" state.

Everytime I try to ask or say anything to nest mini, it says the same thing over and over again. I have tried soft and hard resets. Did not work.

I have tried moving the nest mini to near the router and reset it there as well. Same issue everywhere. Please help resolve this.

1 REPLY 1

cifuentesj
Community Specialist
Community Specialist

Hi @DivyakumariK,

 

 

Thank you for your timely response and the comprehensive information you've provided.

 

I've reviewed the input and understand that you have some issues with Google Nest Speaker. I know how frustrating it can be when technology doesn't work as it should. I'm here to help you figure out what's going on and find a solution together. To assist you further, please provide me with the following information.

 

  • May I know the model of your Google Nest Speaker?
  • Were there any recent changes to your environment, such as a change in Wi-Fi network or relocation of the device?
  • When did this behavior first begin?
  • Have you experienced any power outages in your area?
  • Have you tried connecting the Google Nest Speaker to a different power source?
  • When you open the Google Home app, did you see an error message on the Google Home app screen, or just when you ask something to your Google Nest Speaker? 
  • What is the model of your smartphone?

Thank you for your attention. I await your response.

 

 

Sincerely, 

 

Jeremy