Nest outdoor c

[Shayshay3]

Hi! I have two homes and both have nest outdoor cameras. One home is in one different network and the other home is in another network for Wi-Fi. How can I see the cameras from both houses? What do I do? Also, the camera in one of the homes says offline. What does that mean and what should I do?? Please help me. I really would appreciate it. I'm stuck!!!

[MplsCustomer]

@Shayshay3 

What do you mean by "see the cameras from both houses"? If your cameras are on two different Wi-Fi networks in two different Google Nest "homes/structures", note tha you can only view cameras from one Google Nest "home/structure" at a time in the Google Nest app, the Google Home app, the home.nest.com website, or the home.google.com website.

For the camera that is "offline", have you tried unplugging it for a minute or so and plugging it back in? Is there a strong Wi-Fi signal at that camera's location?

[Shayshay3]

Thanks for reaching out. So, I have two homes and each house has its own network (Wi-Fi) Each house has its own nest cameras using the network from each individual house. So, I'm wondering how could I see all my cameras in the google home app. at the same time?? (if that is even possible?)

[MplsCustomer]

@Shayshay3 

As I said in my earlier reply, Google Nest is not set up for that.  We can only view cameras from one Google Nest "home/structure" at a time in the Google Nest app, the Google Home app, the home.nest.com website, or the home.google.com website.

[EmersonB]

Hello everyone,

@Shayshay3, thanks for reaching out here in the Community. What MplsCustomer is referring to is your home structures inside your Nest app or Google Home app. To further isolate this issue, how many home structures do you have? Did you add your Nest Cameras under one home structure inside your app?

Looking forward to your response.

I appreciate the response, MplsCustomer and ImNotANestUser.

Regards,

Emerson

[ImNotANestUser]

As of now, I believe the OP is out of luck.  It's just not possible.  However, there is no technical reason to not allow this.  When I'm away from home, my phone is not on the same network as my devices.  Yet, I can see and control them.  This is just one of a 1000 limitations of 'smart homes'.