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Nest sensor can’t be found

Katcdn
Community Member

Tried and tried for days to connect sensor, says app had trouble connecting to nest service, so bought a new sensor , same problem. Can anyone help me?    Use #  please

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if I could be of any help. I found an article with more details on setting up your device. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Azarco
Community Specialist
Community Specialist

Hello Katcdn,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.


Thanks,

Alex