12-28-2022 11:20 AM
Trying to connect a nest thermostat in another house, however it is trying to connect to an assisted device in my other home when I scan the QR code. Any idea how to fix this?
12-28-2022 11:40 AM
If you are setting up a Google Nest device on another Wi-Fi network (as in your "another house"), the mobile device you are using for the setup needs to be logged into that Wi-Fi network and you'll need to create a new Google Nest "home/structure" for that Wi-Fi network if you haven't already done so. (Note that if you need Nest Aware, you'll also need a separate subscription for each Google Nest "home/structure".)
01-03-2023 12:42 PM
Hey there,
Thanks so much MplsCustomer for the helpful reply.
I wanted to check in and see if you managed to see MplsCustomer's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.
Best regards,
Jake
01-06-2023 10:08 AM
Hey there,
I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.
Best regards,
Jake
01-08-2023 08:40 AM
Hello Brandonperezmd,
One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.
Thanks,
Alex