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Nest sensor connection

KayCee
Community Member

The google connection reset my thermostat and now my sensor says it’s connected to another product.  Even though I have my thermostat reset to the new app. 
how do I add my sensor again?

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey KayCee,

 

I wanted to check in with you, and see if I could be of any help. I found an article with a few details that may be of help. Please let me know if you have any questions from here, as I would be happy to review and assist.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey KayCee,


I wanted to check in with you, and see if the article was of any help. Please let me know if you have any questions, as I will be locking the thread in 24 hours to keep content fresh. 

 

Best regards,

Jake

Ryan_G
Community Specialist
Community Specialist

Hey there,

 

Thanks for being here in the Google Nest Community. 

 

I'd like to bump in here and make sure that you’ve seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

 

Have a great day.

 

Best regards,

Ryan