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How do i fix not responding error on google home device

Sean123
Community Member

Screenshot_2022-07-13-22-17-54-601_com.google.android.apps.chromecast.app.jpg

Before my lamp used to work perfectly with no issues but i faced this issue any help for this

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey Sean123,

 

Thanks for reaching out — let's check this out for you.

 

A few questions: were there any changes on your network or set up? Is it only happening with your lamp? Also, can you still control it using its native app?

 

Give these steps a try: 

 

  • Unlink your lights account from the Google Home app. 
  • Before linking it back, reboot your plugs, speakers and router to refresh the connection. Link it back. 
  • If you get the same result, reset your Google Home and reinstall your Google Home app.

Keep us posted!

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey Sean123,

 

Bumping in to make sure everything is covered, did the suggested steps help? 

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey Sean123,

 

I haven't heard from you in a while so I'll be locking this thread in 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community. 

 

Kind regards,

Alex