cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest speaker audio distribution

E_tierney04
Community Member

Anyone else have an issue when playing music at night with the audio at random times it will sound like someone's hitting the ball in tennis during songs. I'm afraid that it might be because I play music all night during the night for comfort and its wear and tear with use. Someone explain please

9 REPLIES 9

Quentin
Community Member

I have exactly the same issue, Don't know the source of this sound but it happened for a few weeks randomly when I listen to music with Spotify. 

Same here. It honestly scares me out of sleep and takes me longer to sleep then

Gk1984
Community Member

Have you adjusted the speaker's bass/treble settings in the Google Home app? Setting either too high can cause this (speaking generally, not specific to the Nest Speaker). Basically, turning up anything on an EQ is just raising the volume of certain frequencies of the audio. Most music is already at the max volume it can be at before it clips (the distortion you're describing). So raising the EQ values (bass/treble), you're raising volume for certain sounds to the territory of clipping. You can test this out by lowering your bass and treble. 

Clipping is when the audio waveform gets cut off (think like taking scissors and cutting off the peaks and valleys of the waveform). The cut off parts don't have data for what the audio there should sound like, so it gets distorted. 

Without knowing your setup or hearing it for myself, I can only offer this as a suggestion. This could not be it at all. But something to consider. 

Another possibility is there's damage to the diaphragm of the speaker. This would be like the cone or material that pushes the air to create sound. Loud volume causes this part of a speaker (again, this is general, not specific to this speaker) to move harder back and forth and cause more wear and tear. A lot of moisture can cause damage, depending on the material, and too dry can too depending on the material. Unfortunately, you won't know if this is the issue without taking the whole thing apart and looking for damage. 

It's also possible its however the audio is being processed, which you'll probably never know. 

Juni
Community Specialist
Community Specialist

Hi folks,

 

Thanks for reaching out, and I'm sorry for the delay. I can honestly appreciate how annoying that must be. No worries; we'll check this out. What Nest speaker are we working on? Try rebooting your Wi-Fi router, and once the network is back up, do the same thing to your Google Nest speaker. Observe if it will make a difference.

 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

E_tierney04
Community Member

Yea I have it on volume 1 and have the treble and bass lowered but it still makes the noise and now it makes the artist sound like a robot now. I think I will have to buy a new one when it goes on sale again

Juni
Community Specialist
Community Specialist

Hi E_tierney04,

 

Understood. Try the factory reset. This erases all your personalized settings and restores the factory default settings. It won’t automatically reconnect to WI-Fi, and you’ll need to set it up again. Check out this link for more information about it. 

 

Best,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up if you were able to try the steps provided. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

Dan_A
Community Specialist
Community Specialist

Hello again,

 

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan