Nest subscription

[arrisll58]

This is the second year in a row that I have been billed 3 times for two cameras,Spent over an hr on chat last year Guess its time to go to something out  because I cant even figure out how I managed to chat last year  to sort it out,Was notified June 25 all set auto renewed ,Aug 27 payment due. 

[MplsCustomer]

@arrisll58 

I'm just another Google Nest customer, but you could try the "Contact Us" link under "Nest Aware Premier Care" on the page below to "Get 24/7 access to Nest Aware Experts on the Nest Customer Care team. They’re available to answer questions, help you access features, and manage your subscription."

https://support.google.com/googlenest/answer/9233159?hl=en&sjid=16466585385168760749-NA

[EdmondB]

Hello arrisll58,

Checking in — did you get a chance to try the steps shared by MplsCustomer? If so, how did it go? Let me know if you need more help.

I appreciate the help, @MplsCustomer. 

Best,
Edmond