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Nest thermastat 3rd gen not heating

WB7
Community Member

I installed my nest thermastat but there is no heat coming from the vents. Cool setting works but heat doesn’t blow. Followed the instructions but I can’t figure out why the heat isn’t working… heat was working just fine on old thermastat. How can I get the heat to work? 

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3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey there,

 

Sorry to hear about the trouble. I wanted to follow up and see if I could be of any help. I found an article with some troubleshooting steps. If you have a heat pump system, you can follow the link here for more help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

aatienza
Community Specialist
Community Specialist

Hey WB7,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, Jake.

 

Thanks,
Archie

aatienza
Community Specialist
Community Specialist

Hello there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie