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already turned the wifi on

KhaledDwairy
Community Member

ED184103-0A34-4B49-89C5-344E280C6815.png

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey KhaledDwairy,

 

Thanks for reaching out.

 

To better assist you, what device are you setting up? Make sure your devices are within 15-20 feet of your router. Try toggling the Wi-Fi settings on your phone and make sure Bluetooth is enabled. Also, make sure the Local Network Access is enabled for the Google Home app on your phone settings. 

 

Let us know how it goes.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hello there,

 

I wanted to follow up and see if you are still in need of any help. Let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.


Regards,

Alex

Azarco
Community Specialist
Community Specialist

Hi KhaledDwairy,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 


Thanks,

Alex