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Nest thermostat wires aren’t detected

jasonmcvay
Community Member

Hi - i am trying to configure my nest thermostat. During installation, i get an error on all of the wires i am connecting, r,g,c,w. They are wired and locked in properly. I cannot get around this point to configure my thermostat.

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey there,

 

Sorry to hear about the trouble. I wanted to follow up and see if I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

jasonmcvay
Community Member

i was able to figure it out. Thanks!

Jake
Community Specialist
Community Specialist

Hey there,

 

I am glad to hear you are good to go. I am going to go ahead and keep the thread open for 24 hours incase you have any questions from here.

 

Best regards,

Jake