I've done everything in my power in order for it to work properly. Even resetting it hasn't fix the issues I believe it has something to do with the software and that there hasn't been any updates for the thermostat in over two years. I've even had an HVAC specialist come to my house, and he said that he's tried everything in his power and knowledge in order to figure it out. Unfortunately, we were unable to figure out why it randomly shuts off and will no longer reactivate to turn itself back on this is a mistake on Google because before this update, and when the company was just nursed and it was not affiliated with Google, it would automatically turn on and turn off properly instead of me having to manually rotate the thermostat to the on and off position in order for it to turn on, after every heating cycle, there would be a five minute, lol in between the cycles that would initiate to give the HVAC system a rest. That is no longer since the current update and unfortunately it doesn't look like whoever is a part of the Google nest team is on top of any of these support forms, so unless they figure out the issue with the software and with the communicating with the sensors, this will end up being my last nest thermoset.
