The nest thermostat claims that it’s blowing heat and in actuality, eat some blowing any hotter there needs to be another software update to fix this problem, the nest thermostat claims that the heat is on, but in actuality, it’s not activating and it’s randomly shutting off? @Google it’s also randomly shutting off the heating.
Sorry to hear about the trouble. I wanted to follow up and see if I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
There definitely needs to be an update with the nest thermostat because ever since the latest one it hasn’t been able to pick up any of the sensors properly and the nest thermostat claims that the heat is on there is no heat coming out of any of the vents. I remember before the update there used to be a five minute duration between every single heating. And for some reason that is gone so that the thermostat doesn’t realize that it needs to reset the temperature again to reactivate the vents. And in doing so with the thermostat not realizing that it should take a break for five minutes and then restart again. The heat to my HVAC system is not communicating with the thermostat properly. It is definitely a software flaw because before this, I never had this issue.
I'm sorry for the late reply, and I wanted to stop by and see how I could help.
Would you please share with us a photo of your thermostat's wiring? Also, please check the power readouts on the "Technical Info" settings for the Nest Learning Thermostat or Nest Thermostat E and the "Equipment" settings for the Nest Thermostat 2020. I'll look forward to your response.
Thanks for assisting, Jake.
I've done everything in my power in order for it to work properly. Even resetting it hasn't fix the issues I believe it has something to do with the software and that there hasn't been any updates for the thermostat in over two years. I've even had an HVAC specialist come to my house, and he said that he's tried everything in his power and knowledge in order to figure it out. Unfortunately, we were unable to figure out why it randomly shuts off and will no longer reactivate to turn itself back on this is a mistake on Google because before this update, and when the company was just nursed and it was not affiliated with Google, it would automatically turn on and turn off properly instead of me having to manually rotate the thermostat to the on and off position in order for it to turn on, after every heating cycle, there would be a five minute, lol in between the cycles that would initiate to give the HVAC system a rest. That is no longer since the current update and unfortunately it doesn't look like whoever is a part of the Google nest team is on top of any of these support forms, so unless they figure out the issue with the software and with the communicating with the sensors, this will end up being my last nest thermoset.
I understand your thoughts about this, and I appreciate the steps you've taken. But I'd love to know more about this.
It's most likely due to its current configuration and power-related concerns. Could you please tell us what type of Nest Thermostat you have? Does it have a C-wire? Also, please help me gather the power readouts on it so I can move forward.