Nest video how do I view past 30 days

[Mckeedesserts]

I have the 30 nest  subscription and I need to view something on Dec 4 can I get the 60 subscription and view it then how do I view video past the 30 day subscription 

[MplsCustomer]

@Mckeedesserts 

When you have a Nest Aware subscription with 30 days of event video history, Google Nest is not secretly saving event video history that is older than 30 days without your permission; it is only saving it for 30 days. So if you upgrade to a Nest Aware Plus subscription with 60 days of event video history and 10 days of 24/7 video history, Google Nest STARTS saving your oldest event video history longer, until you eventually have 60 days of event video history.

"All video history is deleted on a rolling basis. This means that, depending on the Nest Aware subscription you have, older saved video is deleted from the cloud after a certain number of days."

https://support.google.com/googlenest/answer/9681538

[virnab]

Hi Mckeedesserts,

Thanks for reaching out to our community.

I appreciate your inquiry to find out if it is possible to change your Nest Aware subscription now to Nest Aware Plus and continue watching videos after the 30-day period ends. I am happy to help you find the answer.

Thank you MplsCustomer for your contribution to this thread. 

At this time, I found in the Nest Aware subscription terms that if you have a Nest Aware subscription (30 days) and you upgrade to a Nest Aware Plus subscription (60 days), your 10 days of 24/7 history and 60 days of event video history will start when you purchase your new subscription. However, if you get the Nest Aware Plus subscription now, we have no option to look back at the videos recorded 60 days previous to the acquisition of the Nest Aware Plus subscription.

The benefits of the Nest Aware Plus subscription plan are not retroactive but will start to be valid from the moment of purchase onward.

If you need further assistance, please feel free to post to us.

Best regards,

Virna