Nestcamera connection fails

[Cmalo]

Hi my nest camera stopped connecting to my wifi suddenly… I tried to reboot my phone, the camera itself and my rooter but it still doesn’t work!

I also tried to bring my camera closer to the rooter but it still won’t connect… any ideas ?

thanks

[janthadeus]

Hi Cmalo,

Thanks for trying. No worries, we’ll sort this out — a few questions: what’s the status light of the camera? How far is the camera from the router? Were there any changes to your Wi-Fi network? Are there devices or appliances (such as baby monitors, microwaves, cordless phones, etc.) near the camera? Also, what type of camera do you have?

Looking forward to your response.

Thanks,

JT

[janthadeus]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Regards,

JT

[janthadeus]

Hi there,

Just checking in to make sure that you saw my response. I'll be locking this thread if I won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

JT