No customer support, it's 3:12 in the afternoon

[JeffcamAZ]

Trying to contact customer support, type in all of the information until the end where it states.  Chat Closed.  Amazing.  

[Juni]

Hi JeffcamAZ,

Thanks for posting here in the Google Nest Community.

This is not the experience that we wanted you to have; let me help you out. Could you tell us more about how we can help you with your Nest device? 

I look forward to your response. 

Regards,

Juni

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Best,

Juni