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Notifications only sometimes

alopez1206
Community Member

I currently changed my Wifi connection 

& no long get notifications regularly 

I receive them every night for 1 hour only

 

notifications are on / app is updated & so it my phone 

How do i get my regular notifications back

3 REPLIES 3

Dan_A
Community Specialist
Community Specialist

Hi alopez1206,

 

I'm sorry to hear you're having concerns with your notifications but, would it be okay for us to isolate further? May I know what kind of notifications are these and which devices you're enabling the notification to? Is it through Nest speakers or directly to your phone? If you have Nest speakers or displays then it would help a lot if you could do a sequential reboot first:

 

  1. Unplug the power cord of your router followed by your Nest speakers. 
  2. Plug them back in after 3 minutes tops. 
  3. Restarting your phone might also help.

 

Test it out once the reboot is done and tell me how it goes.

 

Best,

Dan

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, Dan.

 

Thanks,

Archie

Azarco
Community Specialist
Community Specialist

Hello alopez1206,

 

We want to ensure you are good to go, and everything is working properly. Please let us know if you are still having trouble, as we will be locking the thread in 24 hours due to inactivity. 

 

Regards,

Alex