cancel
Showing results for 
Search instead for 
Did you mean: 

PROBLEMA CON GOOGLE HOME - VOLUMEN TV

Framco
Community Member

Desde hace unos dias cuando le pido a "Ok Google" que me modifique el volumen del televisor, este lo hace de manera erronea.

Ej: cuando le pido que "suba el volumen a 10", este lo sube a 100. Mismo pasa si quiero que lo baje a 9 (lo pone en 90), 8 (80) y asi, en lugar de hacerlo al numero que yo le pido, cosa que hacia bien hasta hace unos días. Hay alguna solución?

1 REPLY 1

sicsacol
Community Specialist
Community Specialist

Hi @Framco,

 

Thanks for reaching out to the community page. I understand when you ask to turn the volume up on your TV by voice command, it increases more than expected. Don't worry, let's work together to resolve this. To help me with that, please confirm:

  • Do you have a Google Nest speaker or display, or do you use the voice command on your phone?
  • Did you try using another voice command?
  • Have you tried saying, "OK Google, volume to 10%"?
  • Have you tried any troubleshooting steps?

Please let me know the answers to these questions.

 

Regards,
Jonathan