08-18-2022 05:33 AM
My google home app cannot connect to the Phillips hue bridge. The Phillips hue app recognizes the hue bridge and I can turn on and off the lights but I cannot add the bridge or lights to google home so I can turn on and off from outside my home.
08-22-2022 11:40 AM
Hey SalvatoreRitacc,
That certainly hasn't been easy for you — let's figure this out.
A few questions:
Let us know how it goes.
Thanks,
Alex
08-25-2022 12:24 PM
Hey SalvatoreRitacc,
I wanted to check back in to see if the troubleshooting steps shared help. Let us know by updating this thread, and the community will be happy to lend a hand.
Best,
Alex
08-27-2022 11:57 AM
Hey SalvatoreRitacc,
One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.
Regards,
Alex