Phillips hue bulb won’t connect

[Amandaf]

I can’t connect one of my 3 Phillips hue bulbs and it was connected before so I’m beyond frustrated. I’ve tried everything. Even switched it with another bulb and renamed it due to its new location and it still won’t let me add it to my google home.

[Princesss]

Hi Amandaf,

Thanks for visiting the Community.

Could you please tell us what's the exact command you have used in controlling the lights? What's its response?

Let's go ahead and reboot your devices including your Google Nest speakers and router simply by unplugging it from the power source for at least a few minutes. As soon as everything is plugged in, try the command, "OK Google, sync my devices".

Let me know how it goes.

Best,

Princess

[Princesss]

Hey there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[LovelyM]

Hello Amandaf, 

We want to ensure you are good to go. Please let us know if you are still having trouble, as we will be locking the thread in 24 hours due to inactivity.

Cheers, 
Lovely