Pixel 9 not appearing in Google Home

[RichF]

I want to use my Pixel 9 presence in Google Home. But the phone has never appeared as a Home device. I've taken steps recommended in previous post, such as rebooting, clearing Home app cache, removing and reinstalling, and making sure location permission is granted. None of those work. I've searched but did not find any more steps to try. Any ideas? 

[gmelanymelissa]

Hi RichF,

Thanks for posting here in the community. I understand you're experiencing an issue where your Pixel 9 phone does not appear within the Google Home app, preventing you from utilizing its presence features. I appreciate all the efforts you've made to resolve this issue. Help is here!

While we don't support Pixel phone issues, to ensure you get the best help possible, we recommend reaching out to Pixel phone support directly. They have the specialized expertise to troubleshoot and resolve these concerns effectively. You can find Pixel phone information on their official website: Pixel Phone Help.

Let me know if you have any other questions.

Regards,

Melany