10-17-2024 02:37 AM
10-17-2024 08:40 AM - edited 10-17-2024 08:41 AM
If you want to get suggestions from those of us in this community forum, can you provide some specifics, such as: Which camera or doorbell do you have? Is it installed in the Google Nest app, in the Google Home app, or in the beta "Public Preview" version of the Google Home app? Did this just start happening, or did it start happening when you recently installed your camera? Do you have a Nest Aware or Nest Aware Plus subscription?
If you would rather talk to Support:
1. Go to https://support.google.com/googlenest/gethelp.
2. Select a category/product family, and type in a brief description of the issue, then click "Next".
3. Click "Other", then click "Next step".
4. Under "Resources", just click "Next step". (Clicking one of the listed links will bring up a Help page page.)
5. Under "Contact options", choose to get a phone call or chat with the team, depending on availability in your country.
05-27-2025 02:10 PM
sorry your system is awful and it shows video history one minute and then disappears. Who is in charge of fixing the kinks?