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Recover Video Footage

SilentB
Community Member

Does anyone know how I can recover any footage for my nest cam?  

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@SilentB 

If by "recover footage" you mean retrieving video history that has been deleted because it is beyond your subscription period, you cannot do that.

"All video history is deleted on a rolling basis. This means that, depending on the Nest Aware subscription you have, older saved video is deleted from the cloud after a certain number of days."

https://support.google.com/googlenest/answer/9681538

Juni
Community Specialist
Community Specialist

Hi folks,

 

Thanks for the help here, MplsCustomer.

 

SilentB, I hope you've got the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have. 

 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

I want to check if you have additional questions and concerns about your device. Let us know by updating this thread, and we're glad to assist you further.
 

Thanks,

Juni

Muddi
Community Specialist
Community Specialist

Hey SilentB,

 

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi