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Rendering issues in Google Home app make it unusable (unclickable buttons)

kaiyoma
Community Member

I'm trying to add an automation and the Google Home app is making this impossible. The buttons are all being rendered outside of the app area and are unclickable. It doesn't look like I can attach screenshots here, so here are some Drive links:

 

https://drive.google.com/file/d/1_UUgz7HvAFR8YQmV1SkM67jqenP2t59S/view?usp=sharing

https://drive.google.com/file/d/1ZzVCtICF4M9BP1xig39xXxnrMe2GLTJs/view?usp=sharing

https://drive.google.com/file/d/1_XNtkdswQ56G9c7CNt4H8rvibvjhc95_/view?usp=sharing

 

How does anyone get anything done in this app?

5 REPLIES 5

kaiyoma
Community Member

I contacted Google support about this and they confirmed that these issues are already known and that their engineers are working on it.

sicsacol
Community Specialist
Community Specialist

HI @kaiyoma,

 

Thanks for posting in the community. I understand that you're trying to add an automation in the Google Home app, but the buttons are all being rendered outside of the Google Home app, which makes them unclickable. I appreciate that you already contacted our support and the information shared. No worries, I'd be more than glad to assist you. To better support you, please confirm:

  • What version of the Google Home app are you currently using?
  • Have you tried uninstalling and reinstalling the Google Home app?
  • What model and OS version of the phone are you using?
  • When did the issue first start to happen?

 Any additional details you can provide will be helpful.

 

Regards,
Jonathan 

kaiyoma
Community Member

Google Home app version 3.34.52.1 on my Pixel 8 running Android 16, and also my Pixel tablet (also running Android 16). I've already tried uninstalling and reinstalling, and restarting my phone. It seems to be an issue with the app.

joshuaeasley27
Community Member

I'm having this same issue with my pixel 9 pro

The best advice I have is to opt in to the public preview of Google Home for Web and use the script editor there. That's what I ended up doing and it's working nicely.