Routine 404 error "the requested URL was not on this server. "

[TriniLix]

i cannot access nor delete my routines from my google home app.

i keep getting a 404 error "the requested URL was not on this server. "

anyone else has this problem? any solutions?

[Pinapplesmaster]

Having the same issue with multiple members of our household!!! Is driving me crazy. Even deleted everything and set it all up again from scratch (house, nests, users) and the 404 error on routines is still occurring. Argh!!

[chelle_81]

I am also having this issue with the routines I have created (not the out the box ones). I won't bother trying to recreate them as Pinapplesmaster has already advised this did not work. Might have something to do with Google working on the new home app?

[AlmightyMooshu]

I’m getting this error message too, super annoying as we need to update our lights to turn on later due to daylight saving hours.

Have tried restarting all devices and also swapping accounts but no luck.

Attached is a screenshot of the error message I get.

I dont even have the option to go back to Google Home, I’m forced to close the app and relaunch but still doesn’t allow me to update “Routines”

It happens to all routines I have created but default Google Hone routines are not impacted.

Google Support, please help!

 

[Dan_A]

Hi folks,

That certainly hasn't been easy for you ― let’s check this out.

On what phone is your Google Home app installed to and what Nest devices do you use the routines with? Does this mean that whenever you tap the option routines on your Home app page, you keep getting a 404 error "the requested URL was not on this server"? If not yet, could you try reinstalling your Home app or if finished, go to appstore/playstore and check if there's an option to update your Google Home app?

Tell me how it goes.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Princesss]

Hey folks,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.

Best,

Princess