cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help

Running routines - not all actions work but work manually

Peterwwjd
Community Member

‎01-07-2025 01:15 AM

Case number 5653000038052
I can put in 50 actions in a Google home routine but when the time comes to start the routine automatically it only turns on a portion of the actions but when I manually select the right arrow to turn on the routine it turns ALL OF THE ACTIONS ON but NOT when the time is set in the starter for a specific time.

 

NOTE: when I choose a product for this help there is NO selection for Google Home app just hardware. 

Question - Is there a limit to how many actions can be on a routine when I only have one starter to one routine? One of my routines that only has 10 actions work OK it's just the routines I have lots of actions like turning on lights or smart plugs. 

Here are the steps I did. I I deleted the routine and created a new one but still does the same. 

0 Kudos
1 REPLY 1

ByronP
Community Specialist
Community Specialist

‎01-10-2025 10:53 AM

Hi Peterwwjd,

 

Thank you for reaching out to the community. I'm sorry that you're having troubles with a scheduled routine that doesn't start as expected. I understand how frustrating this can be. I appreciate the effort to troubleshoot the situation and the information provided with the case number. I'm here to help.

For further assistance. I need to ask a few questions:

  • When did you expect the routine to start?
  • Was this routine created using the Google Home app or a third-party app?
  • If this routine was created using a third-party app, they’ll need to use the third-party app to edit and manage the routine. If a similar routine works in the Google Home app, a recommendation would be to check with the third-party app provider if there are any known troubles with their routine integration.
  • Is this a personal or household routine?
  • Is the Activate Routine toggle enabled?
  • What starters do you have configured to start the routine? Which specific starter do you think should have activated the routine?
  • Can you find an entry in the Activity tab for the routine running?
  • Can you double-check the case number provided? It seems that there is an error when I try to open it. You can review your email to gather the case number.

Please keep me posted. I'll look forward to your response.

 

Regards,

Byron

0 Kudos