Sensor de movimiento Zigbee IH012-RT01

[christianwis]

Hola a todos,

Debido a que tengo mas de 25 dispositivos wifi, para que no se sature el router compre un gatewat zigbee. Mi intension es segui incorporando dispositivo Zigbee.

Pero tengo un problema, compre un sensor de movimiento zigbee que lo reconoce el gateway y lo veo como un dispositivo en el google home, hasta ahi todo perfecto. Sin embargo cuando quier hacer una rutina el sensor de movimiento no lo muestra...

Que puede estar pasando ?

Desde ya muchas gracias,!

Christian

[Juni]

Hi christianwis,

Thanks for posting here in the Google Nest Community.

This is not the experience that we wanted you to have, let me help you out. A few things: are you able to control the device using the Google Home app. How about its native app? What action are you trying to do in the routine? Is this the only device that is not shown when you set up the routine? Also, which Nest speaker/display do you own?
 

You can try to do a sequential reboot. First, unplug your Nest speakers/ displays and your Zigbee gateway for 30 seconds, then do the same thing to your Wi-Fi router to refresh these devices and your Wi-Fi signal.

Let me know how it goes.

Regards,

Juni

[christianwis]

Hola Juni,

El dispositivo de movimiento lo puedo ver en google home, pero esta vinculado a la aplicacion tuya smart y no deja controlarlo desde google home...

Como dije anteriormente ese sensor de movimiento es zibgee y los interruptores son wifi de ewelink, no hay forma que el sensor zigbee y el interruptor wifi interactuen.. ni desde tuya, ewelink ni desde google home.

Gracias,

[Dan_A]

Hi christianwis,

Apologies for the delayed response. Checking back on your concern ― it might be best for you to contact Zigbee if Google Home devices and Ewelink devices are compatible with each other and/or for additional troubleshooting.

Note the partner themselves manages the URL portal used to link partners in the Google Home app. Issues encountered when linking a partner (home control) should be directed to that home automation partner for support. Partners should support integration of their products with Google Nest and Home devices.

For more information, see this guide.

Keep me posted.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Dan

[LovelyM]

Hello christianwis,

It's been a few days since your last reply — we're going to lock the thread within 24 hours. If you have further concerns, please feel free to create a new post.

Many thanks, 
Lovely

[christianwis]

Hello everyone,

Because I have more than 25 Wi-Fi devices, so that the router does not saturate, I bought a zigbee gatewat. My intention is to continue incorporating the Zigbee device.

But I have a problem, I bought a zigbee motion sensor that is recognized by the gateway and I see it as a device in google home, so far everything is perfect. However, when I want to do a routine, the movement sensor does not show it...

That could be happening ?

From already thank you very much,!

Christian

[Juni]

Hi christianwis,

Thanks for posting here in the Google Nest Community.

It seems like you created another thread. I'll merge this to that one. I suggest that you follow the main thread for updates because this thread will be locked automatically once merged in the main one.

Thanks,

Juni

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Juni]

Hi there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Best,

Juni