cancel
Showing results for 
Search instead for 
Did you mean: 

Smart bulb connection problems

Roncz
Community Member

How to connect a Philips smart build to my google nest

1 REPLY 1

virnab
Community Specialist
Community Specialist

Hi Roncz,

 

Thank you for reaching out to our community.

I understand that you’re having trouble connecting your Philips Hue light bulb to your Google Nest device. I'm happy to help you with this.

To get started, please provide some more information by answering these questions:

  • Are you getting any error messages in the Google Home app when you try to set up your Philips Hue light?
  • Have you successfully linked your Philips Hue account in the Google Home app?
  • Did you set up your Philips Hue light on the same Wi-Fi network as your Google Nest device?
  • Are you able to control your Philips Hue lights using the Philips Hue mobile app?
  • Are you using a Philips Hue Bridge? If so, are you using Version 1 or 2.0?
  • Are you using an Android or iPhone to set up your Philips Hue light and Google Nest device?

In the meantime, please ensure that your phone's operating system is up to date. Also, make sure that you are using the latest version of the Google Home app. If not, this Google Nest Help Center article provides helpful instructions: Update the Google Home app.

Please reply with this information so we can continue troubleshooting and find a solution for you.

 

Best regards,

Virna