Smart floor licht nicht erreichbar

[Pieniak017]

Hallo. Ich habe ein Problem dass mein Google home/Google Mini mein Licht nicht mehr anmachen kann ( smart floor)

Er sagt immer dass es im Moment nicht zu erreichen ist. Ich habe schon beide Systeme zurückgesetzt und neu verkuppelt, auf dem Kabel gezogen. Hat jemand vielleicht eine Lösung für das Problem?

[Azarco]

Hi Pieniak017,

Thanks for reaching out. Let's check what's going on — are your smart light bulbs successfully set up on the same WiFi network where your speakers are connected? Could you try these steps:

• Say the voice command, “Hey Google, sync all devices."
• Unlink and relink your Smart light on your Google Home app.
• Reboot your router, Google Home speaker and smart lights.

Keep us posted!

Best,

Alex

[Azarco]

Hey there,

It's me again. I wanted to check back in to see if you still need help. Feel free to let me know if you do.

Best,

Alex

[Azarco]

Hi Pieniak017,

Just checking in to make sure that you saw my response. I'll be locking this thread if we won't hear back from you again in

24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Thanks,

Alex