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Smart light bulb

KingKev999
Community Member

The Google nest keep saying it can't connect to geenie app and I tried and tried 

4 REPLIES 4

Amanda17
Community Member

Mines doing the same thing! Glad it’s not just me 

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

Juni
Community Specialist
Community Specialist

Hi folks,

 

Thanks for posting here in the Google Nest Community.
 

I know how it feels when something isn’t working as it should. A few things: when did your issue begin? Which Nest speaker/display do you own? Are you getting the same message when using your phone’s Google assistant? Are other third party devices working?

 

You can do a sequential reboot. First, unplug your Nest speakers/ displays for 30 seconds, then do the same thing to your Wi-Fi router to refresh both devices and your Wi-Fi signal.

 

Looking forward to your response.

 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hello there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Best,

Juni