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Smart plugs

Jps2
Community Member

Hopefully I'm posting in the right spot. I have 4 Innr smart plugs. All of them were bought at the same time. When I bought them a little over 6 months ago, I connected 3 of them to Google home. They were all recognized and currently work with Home and assistant. I tried to connect the 4th one recently and Google home can't find it. The only way I can see to connect it is to set up an Innr account and link it to Google Home. I really don't want to do that and can't figure out why Home doesn't recognize it. Anyone have advice on what I might be missing? Btw, hue recognizes the plug so I can set up automation, I just can't control it through assistant.

5 REPLIES 5

MotoringMariah
Community Member

My experience with Gosund and Tuya smart devices has been you have to set them up first with their Native App.   Then link their app to Google Home and GH inherits all the attributes and knowledge about those devices.  IDK if this is the same for Innr, only sharing what I had to do in the past.

Thanks Motoring. Even though everything was up to date on my old phone, it still didn't recognize it. I already had 3 that were recognized though. I just upgraded to a pixel 6 pro and it recognized it right off the bat.

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Best regards,
Garrett DS
 

Jps2
Community Member

Hey Garrett,

Looks like everything is working now, so I'm good.

Thanks

GarrettDS
Community Specialist
Community Specialist

Hey folks,
Happy to hear that! It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS