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Home Automation

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For immediate help, visit the official Google Nest Help Center, where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Play a video, set a sleep timer and turn off the screen

I'm trying to create an automation to play a video, set a sleep timer, turn off the screen and continue playing. I don't know why when I say turn off the screen it stops playing, if I say continue playing it turns on and doesn't turn off back, I have...

milow by Community Member
  • 144 Views
  • 3 replies
  • 0 kudos

Nest Protect Trigger Missing: Smoke Detected

Hello! To all that read this, I hope you can relate to the issue I'm experiencing. The Google Home app is missing a key Trigger that features a Nest Protect. Currently the only triggers available are: Starts or stops charging. Plugged in or unplugged...

vicentegz by Community Member
  • 100 Views
  • 2 replies
  • 0 kudos

Nest Thermostat on Home Backup Power

I recently installed a home battery backup solution. I wanted to see if the Nest Thermostat can automatically shut off AC/Heat from my unit when I am on battery backup.

JCR724 by Community Member
  • 107 Views
  • 1 replies
  • 0 kudos

Failed chromecast connection to wifi

Connecting chromecast device to google home works, however upon connecting to the wifi network it seems to “fail”? I have also turned local network on as suggested.

Bewy424 by Community Member
  • 138 Views
  • 2 replies
  • 0 kudos

Nest camera system

I've had Nest cameras in two of my restaurants for about 5 years. All of the sudden all cameras across 2 separate locations stopped working with the exception of the 2 newest cameras that I added 2 or 3 years go. I've tried everything to get them wor...

caps162 by Community Member
  • 90 Views
  • 1 replies
  • 0 kudos

Phone position not detected

At home we have learning nest thermostat and a battery nest cam.We also have two phone: mine is an Android, my wife's is an iOS.We both have installed nest app and Google home app, configured in exactly the same way.On both nest and home app phone's ...

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thegios by Bronze
  • 165 Views
  • 3 replies
  • 0 kudos

Nest app glitching won’t stay connected to service

Nest app is glitching on iPhone. It will not stay connected long enough to use app it keeps going back and forth to login page with an error message saying “trouble connecting to nest service try again in a few minutes “. How can I fix this? Tried al...

Mamaj by Community Member
  • 102 Views
  • 1 replies
  • 0 kudos

I can’t delete a device

I got rid of an old tv that was connected to my home app but the app says it is paused and I tried deleting it but it says I can’t because it isn’t connected to WiFi and try to put on the same WiFi and try again but i don’t have the tv anymore and ev...

Aden by Community Member
  • 219 Views
  • 8 replies
  • 0 kudos

Resolved! Retrieve old camera footage after Grandma passing

Our Grandma passed away two weeks ago and was wondering if we can retrieve any old camera footage within the last two months? (End Jan - Mid Feb). We would love to be able to save footage when she was last mobile in her home which we now didn’t know ...

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