Home Automation

Heads up: Changes to Animal Detection Starter for Scripted Automations

Hey Nest Community, We wanted to provide an update on the animal detection starters for scripted automations. When we first launched support for camera events in the script editor, there were separate animal detection starter types for dog and cat de...

Can't send network connect invite

Can't send invite email to other family members to share network. Why?

Help! I the hot water won’t work unless the heating is on

We’ve moved into a new property over 2 weeks ago. So far our hot water in the shower will only work if our heating is on. Once we press the booster button ( Emersion boiler), the Google nest sets to “Manual”. Then the heating in the house comes on. I...

Google device call shows as "unknown" caller

trying to set up calling from google hub for someone with medical issues. HOW CAN I GET THE CALLS TO NOT BE FROM "UNKNOWN:"? Everyone assumes spam and won't answer.

Automations not working

I have had a Google Home Mini in my bedroom for years. Never had any issues whatsoever. A few weeks ago one of my bulbs in a bedside lamp went out. I replaced the bulb and after many many searches found out how to get it to finally connect to the app...

Nest door bell announcements

Hello New to this community so appolligies if this sounds so basic but being a techie for 20 years I can't solve this issue, So im all in with the Google/android eco system. So I have 1 video doorbell, 1 spot light cam, 2 nest hub max, and 4 cambers ...

Event and 24/7 video history

Dear Nest Support Team,I’m reaching out regarding a frustrating experience with my Nest Aware Plus subscription.Your online advertisements — including comparison charts and product descriptions — clearly promote that Nest Aware Plus includes 24/7 vid...

Doorbell camera jamming

I have a Google Nest video camera doorbell. I have noticed that two separate DPD drivers use an app to stop and delete the doorbell camera recordings. Has this happened to anybody else? I'm in the UK.

Nest Hello Doorbell

Hello,I purchased the Nest Hello wired doorbell and the inside chimes are not working. I have tried SEVERAl times to contact Google and they just do not respond. You can only reach them by chat. Any existing phone number is no longer in service. They...

Nest Thermostat Matter Control

I have the thermostat hooked up with a matter controller and looking at what is available over the matter connection, it looks like some functionality isn't exposed (or I'm just not looking at it correctly). I see heating and cooling minimum and maxi...

Phone as device

I recently purchased a Google speaker but I do not have the nest just the speaker and I'm trying to set up a routine on my phone but the phone does not show up anywhere in devices. So the routine I'm trying to set up is to wear when my alarm goes off...

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Heads up: Changes to Animal Detection Starter for Scripted Automations

Can't send network connect invite

Help! I the hot water won’t work unless the heating is on

Google device call shows as "unknown" caller

Automations not working

Nest door bell announcements

Event and 24/7 video history

Doorbell camera jamming

Nest Hello Doorbell

Nest Thermostat Matter Control

Phone as device

Cámaras , doorbell

Stop Google home verbal confirmation?

Nest Camera Automation

Matter lights go "offline" after a few hours on As...

Deleting old Fitbit account

How to toggle a light on or off with one command w...

Google Nest Protect Gen 2 Triggers with Google Hom...

Retrieve old camera footage after Grandma passing

Issue with Google home automation

How do I escalate a ticket