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Smart thermostat

Mrmarky
Community Member

Hi my heating is coming on in the night when we are in bed I have set the timer to come on in the afternoon from 3 till 7 when I get up at 4 the house is like a furnace with the temp set at 24

i am registered disabled and have to watch every penny can someone help please I now switch the thing off on the app but sometimes I forget 

3 REPLIES 3

aatienza
Community Specialist
Community Specialist

Hey Mrmarky,

 

Thanks for reaching out. Could you tell us what type of Nest thermostat you have? When did it start happening? Were there any recent power outages? Also, what country are you located in?

 

Thanks,

Archie

Azarco
Community Specialist
Community Specialist

Hello there,

 

We wanted to follow up and see if you are still in need of any help. Let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hi Mrmarky,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.


Regards,

Alex