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The voice command doesn’t work.

FabriceOlko
Community Member

Saturday

Hello everyone,

 

Since July, it has not been possible to activate my house gate with the voice trigger.

I have an automation set up to activate the routine, but Gemini says: ‘No automation is configured at the moment.'

Do you have a similar problem?

Many thanks.

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2 REPLIES 2

SmartHomeH-TAGS
Bronze
Bronze

Saturday

Create a new automation from scratch with a new voice trigger to see if something has changed.

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kcruzgonzalez
Community Specialist
Community Specialist

yesterday

Hello @FabriceOlko,

 

Thanks @SmartHomeH-TAGS  for the steps provided.

Thank you for posting in the community. I understand that your voice command to activate your house gate has stopped working and that you are receiving the message, "No automation is configured at the moment." I can understand how important it is to have this feature working properly. Let's work together to find a solution.

Since you've already confirmed that the automation is set up, the best way to get this resolved is to try and re-establish the connection between your voice command and the routine.

Here are a few steps that have helped other users with similar issues:

  • Recreate the Routine: The most effective solution is to delete the existing gate routine and then create a new one with the same voice command. This often forces the system to create a fresh link, which can resolve the issue.
  • Use a Different Command: If recreating the routine doesn't work, try setting up the new routine with a slightly different voice command. For example, instead of "Open the gate," you could try "Unlock the gate."
  • Check Routine Settings: Make sure you go into the Google Home app, find the routine, and confirm that the voice command you are using is still listed as the starter.

If you continue to have trouble after trying these steps, the most effective way to get this issue investigated is to submit a bug report directly to our team.

Here's how to do that:

  • Open the Google Home app.
  • Tap on your account icon in the top-right corner.
  • Tap on Feedback and then Get Started.
  • Write a detailed description of the issue, including the exact voice command you are using and the exact response you receive from Gemini.

I am confident that this will either resolve the issue or provide the necessary information for our team to find a permanent solution. Please let me know how it goes.

 

Regards,

Kevin

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