Hi - I recently moved into an apartment with the white nest thermostat E. I completely restarted it as the app showed as connected but the previous owner said he didn’t have control of it. I have managed to get it connected to the WiFi no problem.
when I try to connect the app, the app goes through the process and then tries to connect the thermostat to WiFi again. This fails to work and then I am forced to restart the thermostat - no route to cancel out on the app. Any ideas - I just want to get the app working. I have latest app.
When you say you completely restarted it, what exactly did you do? Try these steps: