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Thermostat

dougm840
Community Member

I just installed a brand new nest thermostat and I'm not getting anything on the dial it's all blank

 

3 REPLIES 3

MelbaDT
Community Specialist
Community Specialist

Hey dougm840, 

 

Sorry to hear about your thermostat but thanks for reaching out. 

 

What specific Nest thermostat do you have? If it is the newest one with a mirrored display, have you tried changing the batteries? If it's the Nest Learning Thermostat or the Nest Thermostat E, you might want to try charging the display via USB cable. Here's a guide: https://goo.gle/2JgQEwI

 

Keep me posted. 

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hey there, 

 

How's it going with your thermostat? Have you had the chance to manually reset it?

 

Best, 

Melba

MelbaDT
Community Specialist
Community Specialist

Hi, 

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.
 

Best, 

Melba