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Trouble adding my wired nest cam to google home app

Jpdesayve
Community Member

Hello 

I am trying to add my new wired nest cam to my google home app but is asking to buy a hub to control with google but I already have other camaras in my google home app already. What can I do to add it with out a hub?

 

thanks

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Jpdesayve 

Where are you encountering this message?  We have 1st and 2nd gen Google Nest cameras and doorbells and have never encountered such a message or requirement during any of our installs.

Jpdesayve
Community Member

Hello, in the google home app after pushing the +add button.

IMG_3470.png

@Jpdesayve 

After you click on the "+ Add" button and select "Device", are you by any chance selecting "Matter-enabled device" rather than "Google Nest or partner device"?

For Matter-enabled devices, you do happen to need a "Matter-enabled hub for Google Home":

https://support.google.com/googlenest/answer/13127223

Otherwise I don't know what's going on in your case.