cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Tuya/Smart Life curtain switch no longer supported by Google Home

SmartLiving
Community Member

Tuya/Smart Life curtain switch is apparently no longer supported by Google Home. The switches work fine from Tuya or Smart life app, but in Google Home they show as devices without any controls. My old switches stopped working with voice control (Google Home) quite some time ago, but now I added more curtain switches (new version) and that the controls are still not available (voice control works with Open and Close, but no Stop command).
I don't understand why this functionality has been removed (it was working just fine earlier).
I hope that Google will address this issue soon, as this was a function that we use a lot (for curtains, blinds and awnings). In the meantime I will be try to setup scenes/routines that does operate the devices correctly and also works with voice control, but no success yet as Google Home does not recognize the scenes from Tyua/Smart Life well. 
Google Team, please address this and if there are any in this community with a nice work around or perhaps even a solution, I would be grateful.

 

45 REPLIES 45

Azarco
Community Specialist
Community Specialist

Hey folks,

 

We understand and we appreciate all your efforts. The integration of your smart devices is handled by the partner app (Tuya app) so we highly suggest to contact them for additional information. 

 

Best,

Alex

Ifilgud
Community Member

Hi,

Do you mean that the voice commands are passed and parsed directly by Tuya in any language? I thought Google was the one converting your voice command to something that tuya API understands. It think that is at least much more cyber security and personal data protection compliant. Passing our voice commands to Tuya should not be done.

Regards

Google is not taking their responsibilities and just hiding behind their partners... unworthy

 

Azarco
Community Specialist
Community Specialist

Hi Ifilgud,

 

Sorry for the confusion. What we mean is that the number of actions that Tuya devices integrate on the Google Home are controlled by Tuya. They give the signal to your Google home devices on what actions can be triggered using voice commands.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hey all,

 

To make sure, do you still need help with this? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.


Regards,

Alex

Azarco
Community Specialist
Community Specialist

Hey folks,

 

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.


Thanks,

Alex